Loading...
Loading...
Veteran Owned and Operated At the Foster Funeral & Cremation Service, our goal is to provide you and your family with the highest level of professionalism... Learn More
Well, it started off good...Mrs. Dawn was patient, thoughtful and accommodating towards me and my child's father, however once the funeral was over, I made several attempts to speak with her regarding my child, death certificates and other matters. A week later and I've yet to receive a call back, yet they have no problem giving her dad information regarding our child. This is wrong and very disappointing from this place of business.
My mom passed away in September and did not leave the family with a lot of financial resources to take care of her funeral. Foster's was not only incredibly helpful and respectful through the entire process- but they were very reasonable in price as well. My extended family is all over the US so I did a lot of the organizing and was always rushing in last minute with updates and items. DeMarco did an AMAZING job on my mom and was really sincere and helpful through the whole process. So was Brian, the owner and operator. Honestly, they are fantastic if you ever have the unfortunate need to plan someone's funeral/memorial, they are the place to go.
Foster Funeral & Cremation Service is one of the most outstanding and remarkable places I've ever seen. Dawn expressed care and concern and even helped me with paperwork prior to everything which made the process a bit more simplified when it came time. They express great care, empathy and compassion. I had the chance to look around the Coho location and it is very nice and well put together and spacious. They have a lot of resources to help you out. They are kind and patient and give you plenty of time for whatever you need. They have a lot of family that works for them also so when my time comes, I will look to Foster Care & Cremation Services. Thank You for everything you have done, and will continue to help me with. I am forever blessed for our paths crossing!
Our first interaction with Foster funeral home was amazing. Dawn was so nice and extremely caring. Maybe it’s just a show they put on at first because the weeks following left me extremely disappointed. Dealing with a loved one that has passed is a highly sensitive matter. There was little to no communication from them to me on what was going on. I stopped in and dropped off necklaces to be filled about 3 weeks after they had my loved one in their hands. I had asked if she had been cremated yet since it had been about 3 weeks that had gone by with no communication. I was told they were waiting on a cremation permit. I emailed them the following week asking about when she would be ready to be picked up. They responded that I could pick her up in a couple days. We also had ordered an engraved urn for her remains to be placed in. When i got there, I realized the necklaces were not in the bag and my loved one’s ashes were just in a plastic black box. There was also a cremation certificate that stated she was cremated 3 WEEKS prior to them telling me I was able to come pick up her ashes. So when I had stopped in with the necklaces and asked if she had been cremated yet and was told no. She had been cremated 20 days ago at this point. I have also emailed them this past month asking about a financial matter with no response. I’ll be looking into filing a complaint with the state. They say “Care is in the name” I’ve experienced better care from the cashiers at Kwik Trip.
Back in September 2021 my dad died and my sister's and I had a great experience working with Bryan Foster and the team with cremating my dad. Everything was explained very well, prices were up front and reasonable. Everyone was kind and compassionate and you could tell there was years of knowledge and experience. So professional and I'm very thankful that they made this difficult time so much easier. Bryan and Dawn brought a light air to an otherwise dark time. If anyone else in my family is going to be cremated this is the first place I'll go. This sounds morbid but at least I know I'll be well taken care of.