Precious Pets Animal Crematory

We lost our beautiful pug Lulu a few weeks ago and had to have her put to sleep at a local vet office. We got her back today and I wanted to take this time to leave a review since that vet office we used worked with you for the final process. Even though I didn’t work with you directly I wanted to say thank you for handling my fur baby with such care and compassion. Her urn was beautiful and her paw prints and clay print were perfect. Again thank you it made this easier and we are happy she is home. ❤️🐶

So grateful for precious pets/Carrie. She was so wonderful, conforting and attentive. The day my furbaby Reagan passed I saw the signs and held him all day. He was very old, so since I knew he was going to pass soon I was making arrangements and found precious Pets. I spoke with Carrie on the phone many times in one day with questions and trying to schedule when I would bring my precious boy in after he passed. I asked for a clipping of his hair and got the clay paw print and glass art necklace made with his ashes and I am very pleased with all of it. The clay paw print made me cry, its so nice to have. Thank you Carrie for great service!

We recently had to have our lab Honey cremated. We didn't know anything about Precious Pets other than what we found on the Google search and we used them because they were close to our house and the affordability. We absolutely loved the way we were treated. My daughter was completely devastated taking her in there and she was shown such kindness and compassion. They really go above and beyond taking care of you and your fur baby. We highly recommend using Precious Pets!

Update due to owner response: now a 1 start for defensive response there was no apology it was only an oops I forgot my star in my rush to get her home that’s my fault. When we went to the facility after she said it was to difficult for her to arrange to meet people at summit. My husband simply said ok because he was over it and just wanted to be done it’s also why he didn’t let you fill the urn necklace. I left because I didn’t want to watch you move my sweet girls ashes from one box to another also I posted the picture of the original wrong urn with the scratches you claim to not see don’t worry we won’t be back and have already been telling everyone we know not to us your services. Also I knew to remove the film the name plate is cheap looking and you could ask people where they want it rather then them having to stick it on their self with double sided tape. At a time of loss to deal with what we just had to deal with is unacceptable!! Our sweet girl passed away from cancer at summit vet in Tacoma. We went through them and decided on private cremation. They use this place and you get a basic package and if you want to add on more then just a name or want a different Urn you have to call and arrange it with the crematorium. Initially I had a good experience with adding on a necklace and more then just her name to the name plate and changing her Urn. We waited about a month to get the call from the vet our girl was ready to come home. That’s where things go wrong. I open the box to discover not only did I not get the right urn I did not get the necklace I ordered. The urn we did get was scratched up. So here I am crying my eyes out about picking my girl up in a box to now dealing with it all being wrong. When I called the lady was hardly apologetic was nonchalant about it. She apparently forgot to put a star or something. She told me in her rush to get her back before the big holiday she missed it somehow ok we are all human mistakes are made. She then says that she gets her delivery on Monday usually in the afternoon and if it came in time she would be out at summit later that day and I could meet her there or I could bring sweetie back so she is there when she is to make the switch. So Monday comes I get a call in the late afternoon my items have arrived but now I have to go to Auburn to make things right ok fine whatever I gotta do to make this right well turns out she didn’t write down what I wanted on the name plate so you are telling me this was gonna go wrong from the start seriously! We will never use this place again and if we go through a vet again we will make sure they are not using this place. I don’t care that you been in business for 15 year or more that just tells me you should have done better. The only reason I didn’t give 1 star is because the necklace was beautiful and the clay paw print was beautiful. The name plate is cheap looking and the fact that I have to put it on myself with double sided tap is just plain tacky especially in a time of grief!!

They took care of me and squeezed me in same day as I called. Very friendly and caring atmosphere and people. Only wish communication and pick up was a little easier but they went above and beyond otherwise.