Eternal Paws Pet Cremation

Our cat passed away just past midnight this morning and I called Eternal Paws at 8 a.m. Nathan answered the phone and was a joy to work with under the circumstances. Very easy to make an appointment for later that morning and walked me through the process. Met Ashley at noon. Both people were super wonderful to work with. Thank you for your compassion in this very difficult time.

This group of people are amazing. They are caring and patient. We have now used this service three times when our pet family has passed away. They treat the pet and the humans with respect and support. I will use this service anytime the need arises and would recommend them to anyone looking for a cremation service for their pet family. Each person we have spoken to or seen has been just great. Thank you all!

I would give them a million stars if I could. I called in Sunday a few hours after our boy passed away, and someone answered the phone within a few seconds. I was set up with an appointment and we headed that way. We were greeted by an amazing lady. I felt extremely comfortable leaving him there to be cremated. She was extremely compassionate and I felt she truly cared. The communication was perfect, and I just picked him up today. The paw prints are amazing. Professional, compassionate, priced extremely well. Thank you!

Losing a beloved pet is never easy. Even after working for 12 years in the veterinary field, dealing with all the emotions and knowing you will never have that furry little bundle of love in your life is a soul-crushing experience. My little Moses died in his sleep, and after taking him to PEC so I could get him cremated (it always seems to happen on a weekend) I nearly cried from the surge in price that the service they now use charges. I left him there and sent a message to my friend that Moses was gone and that I had to use a credit card because of the price. She called me a few minutes later and told me to go pick him up and take him to Eternal Paws. She said to ask for Alex because he had an appointment ready for me. She said he was very sweet and understanding and would take good care of my boy. I called and made the appointment and went to pick-up Moses. After a huge mix-up because the other place had decided to pick-up before noon (something PEC said they never do) I waited for nearly an hour for them to bring him back. My friend kept in touch with Alex and me, and she called him when I was starting to freak out because I was going to miss the appointment. He called to make sure I was okay, reassured me they would be there when I got there, and told me everything would be alright. I finally got there, and the gentleman in the office rushed to open the door and had a small gurney waiting. I asked if he could please check to make sure they had given me the right cat and he did. He then explained the process, the little metal tag they keep with every pet to make certain you get the right one back, and showed me the choice of urns. After all of that he said it would take about 10-14 days and they would call me when he was back. I thanked him and left. On the way home Alex called me again to make sure I was alright. The kindness and empathy from these people cannot fully be described and I am beyond grateful to them all. As for their prices, they are much more affordable with quite a few options, and without the snarky attitude of the other place. I know I will need to say goodbye to more of my critters and Eternal Paws is where I will take them because it's hard to say goodbye and they truly care.

They were amazing! We lost our dog suddenly, two days after Christmas. From our initial phone call(s) to picking up our pets ashes-and everything in between-they were wonderful!