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River Country Pet Loss & Cremation Center is a highly-rated pet aftercare provider serving families in Richmond, VA. Known for their compassionate, caring, comforting approach, they offer private cremation services and communal cremation options. As one family shared: "We lost our baby on 12/04/25. We did not want to leave her and Maggie called..."
We lost our baby on 12/04/25. We did not want to leave her and Maggie called the next day to tell us our baby was ready to come home. Thank you Maggie for the compassion you showed and the special ornament that you took the time to create with our babies fur inside. RIP "Zoe Nichole" 12/23/09-12/04/25 "We loved you your whole life, we will miss you the rest of ours"
Our little pekinese mix, Gracie, died at home on Halloween, 2025. A quick Google search brought up River Country. We brought Gracie, in her bed, the day she passed. We were greeted warmly and explained that we hoped for a simple cremation. We intended to spread the ashes with the grandkids. No urn, no service. River Country was accommodating, compassionate, and reasonable. We unconditionally recommend their services.
I lost my boy on Saturday 2-8-2025. I was recommended to them by a friend. I called and they told me to come in, in just a few hours. Maggie was absolutely amazing. She comforted me, let me say goodbye to my boy and was just absolutely incredible. She even brought his ashes to me and his paw print. I felt so at home and comforted in this hard time.
I was undecided whether to bury my 16 year old feline friend or have her body cremated. Cremation felt like the right thing, so I called River Country Pet Loss & Cremation Center at the recommendation of a friend. I can't say enough good about these ladies. They handled this very difficult time with compassion, dignity and grace. They are both pet lovers and pet owners, so they definitely understand. Thank you both so very much. I would give more than 5 stars if I could.
Wonderful and caring service that made it a little easier to say good-bye to our 18-year-old cat, Rocky. Lovely urn to bring his ashes home.