Pet Cremation Center of Southern Utah

2 years ago I took my beloved cat to be laid to rest. I was able to post an obituary on their website. It is nice to be able to go back and see his picture and read what I wrote. Great place with kind people.

On one of my worst days I was lucky to find Pet Cremation of So. Utah. It was very early on a Saturday morning and Hailey was very responsive as well as kind and compassionate. When she and Trent came to take my beautiful girl I knew she was in good hands.

In January of this year we had had the misfortune of having to reach out to the Pet Cremation Center of Southern Utah, What if found was a kind and caring business. Everyone was great when we called and when Hailey and a young man came to our house to pick up Kaya. They showed such compassion that it helped ease or suffering in knowing she was in good hands. This compassion continued the next day when we when to pick her up to bring her home. Hailey and the other staff were great and would use them again and I will tell everyone to given a call . Thank you PCCSC for what you do. (Update:) We didn't know that we would be calling upon PCCSU for services again so soon. We had to say goodbye to our baby girl "Lilly". Hailey and crew where there, once again with care and compassion ready to help us with our final wishes. Thank you Hailey for the paw print that touch us deeply. Again five stars to Pet Cremation Center of Southern Utah. "Family making you feel like family".

Most unhelpful and most expensive pet cremation I've experienced in st george utah, quoted me $600 if I dropped my dog off. I'll never use them again.

We have used Pet Cremation of Southern Utah on 2 separate occasions, once in October of 2022 and again in July of 2024. Our experience in 2022 was nothing short of amazing while working with Graham who was extremely kind and attentive. We received an ink paw print, a clay paw print, a certificate for a tree planting and of course the remains. In 2024 our experience was below part at best. While dropping off our beloved pet of the last 11 years I made it VERY CLEAR that we needed another ink paw print just like we recieved in 2022, and I even made sure the representative (I believe his name was Trent) checking us in paperwork wise wrote it down (he wrote it down right above the clay pay print request). We picked up the remains yesterday (7/10/2024) and our clay paw print today (7/11/2024). We quickly realized the ink paw print was not included and when we inquired about it we were told "Sorry, HE FORGOT!". WHAT!? HE FORGOT!? We had planned to use both ink paw prints from both of our pets for a memorial art piece, and now we are unable to do so. We also had inquired on where the tree planting certificate was, and was made aware they are no longer doing that. Would I use Pet Cremation Center again, YES... but I will never leave something as important as an ink print in their hands. One owner did immediately reach out to us over the phone to apologize, and the other did come by personally to apologize which I was very grateful for, and the accountability does speak volumes.