Dutton Road Veterinary Clinic is a full-service, state-of-the art veterinary clinic and surgical facility located in Northeast Philadelphia, PA. Our caring and knowledgable staff are committed to the health and well-being of your pet. We offer low-cost vaccines, spays and neuters, general and specialty surgeries and specialize in pet dentistry. PLE
I am so thankful for their response in the emergency care of my one year old dog. Pat was kind on the phone and immediately helped to get her in quickly for testing. The staff was also very kind and accommodating. I was impressed with Leann taking care of my little one when she was in pain. Dr. Dorph was able to diagnose the issue and perform a successful surgery at an affordable cost. I would highly recommend Dutton Vet!
EVERY ONE IS EXCEPTIONAL AND EMPATHETIC. From the receptionist to the vet-EVERYONE WAS WONDERFUL!!!!!!! I was referred here by VSEC because my dog needed 2 toes amputated from an aggressive cancer that would have killed her in weeks. They got us in immediately for the surgery and were nothing short of amazing. Our dog has extreme anxiety and they took incredible care of her. They kept us updated through everything and checked on her repeatedly. I absolutely love them and will be bringing all our fur babies for their healthcare. We live rather far, over an hour easy in traffic, but they are completely worth the trip. I can not say enough good things about them. OMG I almost forgot, their prices are really great too. I have literally been charged at other vet clinics more for a yearly check up and heartworm meds than for this very difficult surgery. A+++++++++++++++++++++ Highly Recommend!!!
I didn't want to write this review because I admire this clinic's mission, its affiliation with a national greyhound rescue, its affordability, and the vets' responsiveness to phone calls That said, the front desk staff and Dr. Berman, in particular, are disorganized and miss important symptoms. They ran the wrong fecal test on my dog and I did not realize it until Dr. Berman mentioned it months later. The practice manager ended up refunding me. Dr. Berman is very laissez-faire and failed to properly treat my dog's persistent diarrhea. She recommended that he stay on a bland diet indefinitely, even though he was losing weight (three other vets have since told me that my dog is now nutrient-deficient). Worse still, I called when my dog was short of breath and lethargic following his regular vaccines at a vaccine clinic. When Dr. Berman responded at the end of the day, she seemed perturbed that she had to call me, didn't even ask me to check my dog's heart rate, and told me to give it a few days and he should be fine. He turned out to have a life-threatening pneumonia and I had to rush him to the ICU two days later. Luckily, he survived after a week in the hospital. Worse still, after I complained to the practice, Megan Orr, the assistant director, called me while my dog was in critical condition and proceeded to berate me for following Dr. Berman's advice and not realizing that my dog needed immediate attention??? She exhibited zero empathy and was completely unprofessional. Look at some of the other poor reviews and avoid this place.
I don’t think I would recommend this clinic unfortunately. I brought my dog in for a specific vaccination he needed and the technician gave him the wrong one so we had to come back. Also, they have several (5-10) dogs and cats in the waiting room so it was difficult for me to keep my dog calm (he’s a lab and gets very excited around other animals). They were very nice and reasonably priced but because we had to make a second trip due to their error we won’t be returning.
I would recommend this animal hospital to anyone. They are very affordable. Everyone that we encountered was very nice and professional. They were there for you when you needed to make difficult choices for your loved pet.