Rochester Cremation

Rochester Cremation treated my family with the utmost compassion during our time of grief. Cory was incredibly helpful and compassionate while guiding us through the cremation process. He never rushed us in any decisions, while behind the scenes he was trying to get all arranged as soon as possible while family was still in town. Cory was able to arrange the cremation so our family was able to have a private viewing at the cemetery. We are truly grateful for the care that was taken by Cory and Rochester Cremation.

My wife's cancer took her from us in a rapid sequence of setbacks, late this March. What was expected to be hospice-at-home suddenly turned into a few short days at a local hospice facility. The hospice facility staff themselves recommended that I call Scott for our personal and financial circumstances, and it was just another piece of the wonderful treatment we received while in hospice. What I had expected to be a terrifying process became a brief 10 minute telephone call with Scott to set things up. Scott was kind, compassionate, and professional, as I had been told to expect. Ultimately, Andrew from the Henrietta location was the agent who I worked with, and he was outstanding. Sensitive to my own circumstance, he kept our process simple, respectful, and no-nonsense... precisely what was needed for our family. Our family's needs were very simple and straightforward, and I must point out that there was never any sensation of 'up-sell pressure'. Andrew answered every question kindly, and was a blessing to help me through this process. His service was courteous, professional, and thoughtful. There is absolutely zero doubt that, as I consider plans for my own future, I will definitely be reaching back out to Andrew for planning, etc. I certainly recommend to anyone that they contact Scott & Pamela's team at Rochester Cremation, and especially Andrew. After making it through these past few weeks, I am grateful that they made the process simple, respectfully, and financially manageable!

I would highly recommend Rochester Cremation. End of life planning for a loved one is stressful and difficult. Corey was compassionate, patient and very helpful throughout the process. Thank you again!

I cannot express the amazing service that Rochester Cremation in Henrietta provided when my husband John passed away in February of this year. They were there for anything I needed and helped me with things I did not realize I could have done to remember John with military pride and comfort for myself. The merchandise they offer are both low cost and quality craftsmanship

We found Rochester Cremation through the nurses at Strong Palliative Care center. We are very, very pleased with the services you have provided to our family. Everything was handled respectfully and efficiently and professionally. You couldn't have done more. We are so grateful and have already spoken to friends about who you are and what a wonderful service you provide. Andrew was absolutely great in how he presented everything and in the kind way he treated us all Thank you so much.