Heart's Companion | Pet Memorial Center is a highly-rated pet aftercare provider dedicated to serving families in Reno, NV. Known for their compassionate, gentle, kind, peaceful approach to pet loss care, they offer memorial products and keepsakes. As one family shared: "We had Dr’ Ulrich who was compassionate and kind. She explained everything to us before the..." With a 4.8-star rating from 5 r
We had Dr’ Ulrich who was compassionate and kind. She explained everything to us before the procedure. I can’t thank her enough for her compassion and patience. I loved my Shih-tzu so so much she helped my husband and myself with the transition of this life for him to get over the rainbow bridge! She is amazing! I would recommend her to everyone who has to make this decision for their pet! Thank you Dr. Ulrich can’t thank you enough! You are the best!
Sad to say I have had to use multiple pet crematoriums, and one vet that did their own. Hearts Companion has on multiple occasions made crossing the rainbow bridge a little easier.
First let me say, my office is in a very close in proximity to the Heart's Companion's location. I am able to view their day-to-day activities from my window. I have always been incredibly impressed with the utmost dignity & respect the staff displays. Never once have I witnessed anything which made me uncomfortable or uneasy. In fact, I've always had a sense of peace radiate upon me while being near the facility. Second, this week, my heart was shattered, & I had to say goodbye to my 13-year hold Boston Terrier, who has helped me raise & protect my children (I'm a single mom), survive & recover from an organ transplant, kept all my secrets & who was my loyal best friend. I knew immediately who to turn to assist me in helping him be put to the peaceful and loving rest he whole heartedly deserved. Sierra went above & beyond to comfort, console & reassure me through the process. But most importantly, I knew she and the rest of the staff would protect & love him while he was in their care. I had my lil guy back in less than 48 hours in an absolutely beautiful keepsake box. Not that this was of any concern, but I also felt the pricing of services was very reasonable. Thank you Sierra and staff - I have complete reassurance my baby was well taken care of at Heart's Companion.
The staff at Hearts Companion were so compassionate and kind when I had to have my 18 year old cat euthanized this week. Dr Brockus took ample time for the process and explained each step.
There is nothing easy about losing a pet but this company helped the process go as smoothly as possible. When I called to get pricing right after our pet passed, Sierra was incredibly gentle and understanding even though I was crying and hard to understand. The price was so reasonable that it lifted the stress of a sudden passing for us. What brought me to write a review was them including trimmings of our pet's hair with her remains when they were delivered. We didn't ask or think to ask but it means the world. I can't recommend them more. 😭❤️🌈