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Heart's Companion | Pet Memorial Center is a highly-rated pet aftercare provider serving families in Reno, NV. Known for their compassionate, gentle, kind approach, they offer memorial products and keepsakes. As one family shared: "We had Dr’ Ulrich who was compassionate and kind. She explained everything to..." With a 4.8-star rating, Heart's Com
We had Dr’ Ulrich who was compassionate and kind. She explained everything to us before the procedure. I can’t thank her enough for her compassion and patience. I loved my Shih-tzu so so much she helped my husband and myself with the transition of this life for him to get over the rainbow bridge! She is amazing! I would recommend her to everyone who has to make this decision for their pet! Thank you Dr. Ulrich can’t thank you enough! You are the best!
Sad to say I have had to use multiple pet crematoriums, and one vet that did their own. Hearts Companion has on multiple occasions made crossing the rainbow bridge a little easier.
First let me say, my office is in a very close in proximity to the Heart's Companion's location. I am able to view their day-to-day activities from my window. I have always been incredibly impressed with the utmost dignity & respect the staff displays. Never once have I witnessed anything which made me uncomfortable or uneasy. In fact, I've always had a sense of peace radiate upon me while being near the facility. Second, this week, my heart was shattered, & I had to say goodbye to my 13-year hold Boston Terrier, who has helped me raise & protect my children (I'm a single mom), survive & recover from an organ transplant, kept all my secrets & who was my loyal best friend. I knew immediately who to turn to assist me in helping him be put to the peaceful and loving rest he whole heartedly deserved. Sierra went above & beyond to comfort, console & reassure me through the process. But most importantly, I knew she and the rest of the staff would protect & love him while he was in their care. I had my lil guy back in less than 48 hours in an absolutely beautiful keepsake box. Not that this was of any concern, but I also felt the pricing of services was very reasonable. Thank you Sierra and staff - I have complete reassurance my baby was well taken care of at Heart's Companion.
The staff at Hearts Companion were so compassionate and kind when I had to have my 18 year old cat euthanized this week. Dr Brockus took ample time for the process and explained each step.
There is nothing easy about losing a pet but this company helped the process go as smoothly as possible. When I called to get pricing right after our pet passed, Sierra was incredibly gentle and understanding even though I was crying and hard to understand. The price was so reasonable that it lifted the stress of a sudden passing for us. What brought me to write a review was them including trimmings of our pet's hair with her remains when they were delivered. We didn't ask or think to ask but it means the world. I can't recommend them more. 😭❤️🌈