Rolling Acres Complex

Their website says you can be there for the cremation. When I called, the man I spoke to said we could take as much time as we needed with our beloved pet beforehand. We don't have any family here, and this sounded like the best thing for us. It really seems like they prefer for people to stay off the property and they prefer to have as little contact with the client as possible. More signs tell you where not to be than welcoming you to a place of mourning. The man wanted me to put my pet in a wagon for him to take to the crematory. Not what we said we wanted when we called, and also so undignified. Respectfully, I understand if it's easier to transport. A wheelbarrow would make it easier, but where is the dignity for a life that meant so much to us? It seems like they would rather I filled out a paper form where they ask you to write down your credit card number and leave my pet in the wagon. When we said we wanted to be part of the process and watch her, he said he had to go clean it out. Another fact that I understand, but to hear that on the worst day of our lives when we tried to plan ahead was overwhelming and so difficult. What does that even mean? He came back to our car to get us because there was nowhere else on the whole property we could wait. We carried her to the crematory ourselves, and the dingy shed that he took us to was the biggest regret I have of that whole day. My grief mind tried not to look around. I remember seeing piles of plastic hangers and the smell of motor oil. Cans of mountain dew and candy wrappers. It was full of junk. There was nowhere to sit down or spend time with her before the process. He told us to take our time, but my brain was screaming for me to take her out of that dingy shed, where god knows what goes on in there. We felt like we had no choice by that time to go through with it. What an undignified end to such a beautiful and loving relationship with our beloved pet. To pick up our remains, we were told to sort through a plastic tub that they leave outside. A yippy dog was barking at us from inside the office as we opened the plastic tub in one of their wagons on wheels to bring our beloved cat back home with us. Even with her dying, this was the worst thing that happened to us. Lincoln is small and they are the only ones in town. I think most people aren't doing the process themselves. It looked like most of the remains in the plastic tub were going to veterinarians. I understand why they stay in business. But these are the kinds of red flags that you see in true crime shows. Don't take your pets here.

My family has used Rolling Acres over the past few years for 3 of our beloved pets and I truly can't say enough good things about the whole process. The gentleman that has always helped us is so compassionate, understanding and informative. Every time we have left our furry and scaley loved ones in their care we feel completely at ease knowing they were in good hands. If I could give 10 stars I would.

In the past I’ve taken two bunnies here. Benji & Willow. And just yesterday I took my sweet Leo. My weird, sweet, unique and wonderful deaf white cat. I’m completely broken from this loss but they offer such a great service at an affordable price. I take comfort in knowing his ashes will actually be his and not a mixture of other loved pets. Thank you for all you do and bring comfort in this awful time.

We took our Annie here about 2 years ago and my parents took several of their pets over several years here for cremation. We just lost our lab and will be going here. Compassionate and caring. 10/10 recommend

I have 2 beloved pets here. My babies were Cremated and I really Wish I could have spread my dog's ashes myself. With What it cost to have your dog's euthanized and cremated , you should be able to do that On your own , but that is not offered at the veterinarian clinics and I have yet to understand why. So I gave this place a 3 star rating. I have not visited this place yet but plan to in the future. Just lost my boxer Caesar july 24,2024 and hopefully I will be ready to visit after this grief gets better.