J.S. Waterman Langone Chapel

Peter and Dino at J.S. Waterman Langone Chapel exceeded expectations in every way during the difficult time of losing our loved one. From the very first meeting through completion of the services, they made the process very easy and seamless for us. We cannot thank you enough for your exceptional care and ensuring our loved ones wishes were honored.

During such a difficult and emotional time, Dino at J.S. Waterman provided incredible compassion, professionalism, and care. From the very first meeting, he made our family feel supported and understood. Dino guided us through every step of the process with patience, warmth, and attention to detail — making sure every aspect of the service honored our loved one beautifully. He handled everything with such grace and respect, which truly lifted a weight off our shoulders. It was clear that Dino genuinely cares about the families he helps, and that personal touch made all the difference. We are deeply grateful for his kindness and dedication. I can’t thank Dino and the J.S. Waterman team enough for making a very hard moment a little easier.

When my mom passed away, I was at a loss about what to do and how to handle all the arrangements that followed while on a budget. Dino at Waterman kindly guided me through every step of the process—taking the time to learn about my mom and our family, truly listening to what we wanted, and making sure we have all the information needed to make the best decisions. He also patiently reviewed every detail of the contract to make sure we understood everything and supported us throughout this emotional journey. In the end, he and his team arranged a lovely funeral service for my mom, with every part, every detail handled with such care. We are deeply grateful to have honored my mom’s life in such a meaningful way, made possible by a team so warm, compassionate, and dedicated to serving others. It’s never easy, I’ve learned, to lose a loved one. Thank you, Dino, Peter, Melodie, Minh, and all the staff at Waterman, for everything you did for my mom and family—and for what you do everyday.

Thank you Dino for everything you have done throughout the difficult process of losing my Father. You have done an outstanding job. You have guided my Mom and I through every detail, with so much compassion and empathy. My Father's services ran smoothly from beginning to end; everything was so thoughtfully done.

Thank you Dino, Melodie, Peter and everyone at JS Waterman Langone Chapel, my mother's funeral was beautifully done. You and your team were compassionate, thoughtful and professional throughout the whole process and there wasn't a single detail missed. By handling every aspect so smoothly, there were no additional worries to burden us during our grieving and honoring of our mother. You and your team were wonderful, thank you.