New Orleans Funeral & Cremation Service

I cannot say enough good things about New Orleans Funeral & Cremation Service. Losing my dad was incredibly difficult, but Ms. Lillie and Ms. Tracy made the entire cremation process as smooth and comforting as possible. Their kindness, compassion, and professionalism were truly a blessing during such a challenging time. They guided us with care, answering every question with patience and ensuring every detail was handled with respect. If you’re looking for a team that genuinely cares and goes above and beyond, I wholeheartedly recommend New Orleans Funeral & Cremation Service.

I would honestly give them zero stars, but Google won’t let me. I waited over a month and a half for my wife to be cremated. And it was three months before I got a death certificate. Every time I called him, they had excuses. Especially the owner, Gary. He blamed every single person he could other than him or his staff. I have reported Gary to the Louisiana embalmers and funeral directors board. And I encourage others who have had the same terrible experience to do the same. And on a sidenote: This company is often seen flying banners behind planes, offering sales on cremation. Does it get any lower? Ps: And Gary, I don’t need a response back from you on this either.

From my very first interaction, I was treated with compassion and professionalism. The staff was absolutely amazing. The hospice company held up the process for receiving my father's remains, but the manager and owner went above and beyond to ensure that his urn was available for his services. The manager drove to my home on a Saturday to deliver it! And the front desk lady was so friendly and welcoming. The facilities were immaculate and beautiful. I would highly recommend them to anyone in need of their services. The entire experience was handled so graciously. Thank you for all that you do!

I would like to thank New Orleans Funeral and Cremation Service for handling the cremation of my Aunt. The staff was extremely helpful and professional. The manager, Ms. Jones was very compassionate and empathetic to our unfortunate tragedy. Everything was explained and the cremation price was so affordable at an unexpected time of need. Thank you again!

They were very informative and most importantly they were very comforting And friendly during a most difficult time with an unexpected loss of a family member. I would highly recommend them their staff and their services