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Small Animal Clinic is a well-reviewed pet aftercare provider serving families in Baton Rouge, LA. Known for their compassionate, caring, gentle approach, they offer private cremation services and communal cremation options. As one family shared: "We started our journey with LSU small animal clinic a full 6 months ago. Our..." With a 4.2-star ratin
We started our journey with LSU small animal clinic a full 6 months ago. Our little chi was in a lot of pain and was not able to lay down. My wife and I had a lot of sleepless nights going to 3 animal hospitals in our area and we're told that it was her arthritis, or that it was a pinched nerve. We knew that this was not what was bothering her. Something told us to take her to LSU. Upon arriving there in the evening time after only looking at her for a couple mins they immediately knew that she would need slot surgery. Dr. Embersics and the neurology department were amazing and available at anytime to answer my questions, or even see Layla in a emergency situation if we brought her to the hospital. The whole staff gave us a lot of relief and taking her there was the best decision because 6 months later she has done a 360 and it is like she never had any problems. I recommend for any major surgery needed they will become a part of your family! Thank you guys for 1,000 time for saving Layla's life!
Poor service and did not seem knowledgeable. Poorly managed and interns are unsupervised and provide slow and uniformed care that does not meet needed standards. A dog came in with serious injuries and the owners had to take the dog somewhere else after much of nothing was done at LSU over several hours. In another case they amputated the leg of a dog in an accident because it was "quicker and less resource intensive" than repairing the leg. Their lack of service, incompetent management, and their lack of discipline and focus is an embarrassment for LSU.
The staff was friendly but seemed very overwhelmed. We brought our deceased loved girl there for necropsy and cremation. We were told we would receive ashes, paw print, nose print and fur patch. We were so excited when we got the call to pick them up. We only received the ashes and paw print. When we asked about the other items we were told someone would look into it and call us to let us know if they might have been bagged separately. No one ever called us so I gave them a follow up call about a week later only to be told the same thing. Still, no call. At this point I know if those things were not done it was too late. It was the lack of sympathy that I did not appreciate. Receiving those items meant the world to us during our time of loss. We were terribly disappointed in the lack of attention to detail and compassion. We expected so much more from the animal hospital that carries our state name.
They took fantastic care of Layla my Mainecoon who recently just passed. LSU gave us many options for treatments. I choose the radiation and the team kept me in the loop the whole time and completed her course . After a lengthy battle she got tired and said goodbye. I’m thankful we were able to get that extra time with her. In the ends they let us hold her as she took her last breath and were very gentle with the situation. It was not the cheapest place by far but they can and will give a higher level of care. All of the money was worth 9 extra months with our girl.
Great people and caring honest Drs. I like the fact that they aren't trying to bamboozle you into expensive tests and are straight to the fact.. Thank you to the students and the excellent Drs. It is definitely worth the drive for expert diagnosis and treatments and Alternative methods .. Daisy my Yorkie thanks you. My Daisy is a year now . Thank you for saving her life .