Pet Cremation Iowa - Des Moines

Our family has used Ryan several times in the last decade for cremation services. Both pet cremation and family cremations. He is always timely, professional follows up and completes what he says. He comes from a long family line of funeral directors, and you will instantly know his passion is genuine. His demeanor is always well received, especially when its the emotional time...the times that matters most. We highly recommend Ryan and can't say enough good genuine things about him and all his services.

I called in tears asking for more information, and unfortunately was connected to Heidi. She repeatedly told me she was unable to help because she was at a service, clearly annoyed and impatient. I really hope she isn't an actual licensed funeral director. If she is this awful to people who just lost a beloved pet to their face, I can't imagine how she treats the deceased behind closed doors. I called looking for an apology, but was met with "How was I rude?" No accountability, empathy, or class.

After reading reviews of several pet crematory services in the DSM area, I chose Pet Cremation Iowa. I was SO nervous and grief hit me hard - this was my doggie of 13 years. I dropped off in Baxter but was able to pick up in Des Moines. From start to finish, everyone was respectful, quiet, thoughtful, and kind. They held her as delicately as I did, asked if I wanted a towel returned so I had choices and knew what to expect, and seemed grief-informed. I know I’ll return with my second older dog when it’s time. The cost was about $200 for my small dog, which was more cost-effective than other area services (but I would have paid a million dollars if I had to…). I really appreciated every aspect of this service and would recommend to others. I feel confident that I got my own dog back from private cremation.