D.O. McComb & Sons Funeral Homes - Lakeside Park

Communication is VERY poor. I was never contacted about retrieving my mother's ashes,i called but noone has ever called me back,but 3 weeks after i called, i received a voicemail from the funeral director. i returned his call and asked for the person who he told me to ask for. that person only took names and phones numbers of the people i wanted to to pick up her remains. today my family member called to inform them she was on the way but was told she couldn't pick them up because she's not on the list. I immediately call and explain the situation Leah was nice and helpful but this is still inconvenient. This could have been avoid if THE COMMUNICATION was there. I should've been informed there is an additional form to be filed out /initialing when i returned the call instead of names and phones numbers being taken. why wasn't i called once the ashes were returned to the funeral home? why no one ever returned my call? This is frustrating and completely unnecessary i'd also like to add once my mom's body was received from Detroit I was NEVER called. she sat there for 2 days. i was allowing the24hr to 48 hr most companies give as a courtesy for contact...i CALLED them. my friend sent a lantern from dignity but i never received it. she called to see where it was(almost a week after delivery) i was then called and informed they would ship it since i live out of state. ATP this is a paycheck for them. i guess since everything was paid in full...it doesn't matter..they have their money. a family member recommended DO McComb & sons- i hate i took their advice.

Norma from D.O. McComb was very professional, kind, empathetic and made the planning of my mother’s arrangements much easier. Norma listened to what I envisioned and went above my expectations.

I just want to thank D.O. McComb for taking care of my beautiful mother Angela. Norma helped with my mom and she did a beautiful job. This was my 1st time i hadto do this and she guided me thru the process. The way she treat u and ur love one u would think ur talking to another family member. She dont treat u like she just doin "her job" she became a family member as if she lost someone dear to her also. I luv u Norma and u are the best. Its been a long time since i met some so geniune and kind as u. Thank you!!!

Today we said goodbye to my nephew Dewayne Rivera.. They let a woman who hasn't been around in years take over his service, excluded his widow and his minor boys...Memories were posted on the website and were removed,of his sons, his widow, condolences to his Fryback siblings were also taken down. They didn't even acknowledge his boys or any of his " brothers" friends he's had longer than his donor ever had him or raised him as she sat on a chair like she was the Queen...Dewayne didn't want them there, didn't want a funeral but hats off to those people and McCombs for making his in laws, wife, boys, family and friends feel like we didn't belong. If Maria didn't approve it WE ALL HAD TO STAND while others had seats...UNREAL and totally rude, unprofessional and giving 0 compassion for the family who were there when the RIVERA family WAS NOT they knew nothing about Dewayne, his likes, dislike or wishes... They stood a spoke lies after lies...To the point everyone left and went elsewhere...At least he can rest in peace now..

I was left in a very difficult situation with my brother. The ladies helped me navigate thru his death with kindness and much thoughtfulness. I want to thank them and highly recommend their funeral home to anyone wishing compassion and help dealing with passing of your loved one. Thank you from the bottom of my heart.