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Central Cremation Center is a well-reviewed pet aftercare provider serving families in Springfield, IL. Known for their compassionate, caring, professional approach, they offer private cremation services and communal cremation options. As one family shared: "From the moment of choosing Central Cremation Center services, they helped me..." With a 4.
From the moment of choosing Central Cremation Center services, they helped me with everything to take care of all my dads needs after passing. With transportation to picking up my dad's remains and even filling the urn and necklace urns. Very caring and compassion with professionalism. I would definitely use their services again and definitely recommend. Thank you all very much.
I wished I could give Central Cremation Center a positive comment, but this wasn't the case in our situation. This company advertises Pet Crematory and also that they are open 24 hours a day 7 days a week. Unfortunately our Fur baby past away on Saturday at our home. Always thinking when this day came we would use the Creamation Center for our special Yadi. We called the phone number and spoke with an answering service for the company, and they assured me someone was On Call and call me. We called 3 times and had 3 different people that assured us someone would call us. No one ever did, or has. In our time of grief and waiting for help to take care of our baby as we wished of having his remains saved and no response, we had to go a different direction. I would not recommend to anyone. Their person "On Call" person, was AWOL.
I so regret using this company. Ive been taken advantage of in my time of mourning. From hidden charges to being told by Tony that i was told things i wasnt. My mother still lays in a freezer for the past 6 days. They have been paid and still they do nothing. One person say one thing and the other something totally different. Ive lost my mom and been taken advantage of. Dont use these people unless you dont care for your loved ones I so regret calling them.
It’s very disappointing when the wrong people pick up your deceased loved one without permission. After a phone call I had with Tom about potential cremation for my recently passed sister I made an appointment for later that afternoon to further discuss finances. I cancelled that appointment after deciding to go with a funeral home who were more accommodating to my situation. Later that afternoon I called the hospital (DMH) to give permission to release my sisters body to Moran and Goebel. And after speaking to them it was brought to my attention that my sister had already been picked up by Central Cremation Center… without signing any paperwork, without verbally committing to any services. This is absolutely wrong! Central Cremation Center never should have gone to the hospital to pick up someone whom they absolutely did not have permission to get and my sister never should have been released from the hospital to them. This was not only a shock to me and my family but something you would never think could happen.
I can’t thank this company enough for the care and compassion they showed when I reached out on behalf of one of my employee’s sister. Her cat had passed away, and they jumped in immediately to help with the cremation process. From start to finish, they were caring, helpful, and incredibly professional. Their pricing was very fair, and they even went above and beyond by taking care of a few extra details at no additional charge. The entire experience was handled with empathy and efficiency, which truly made a difficult time a little easier. On top of their excellent service, I’ve also seen how much they give back to our community, which makes supporting them an easy choice. If you’re looking for a company you can trust during a tough time, this is the place to call.