PetVet Animal Hospitalis a full-service animal hospital for cats and dogs. Our Honolulu veterinarians and support staff provide compassionate, experienced care.
We have a new puppy and petvet has been awesome. They are great at making sure that I understand everything, answer questions very throughly and the billing system is simple and easy to understand. We have dropped off labs pick up medication and gotten vaccines and it has all been very easy. The staff is full of people who love animals and seem really happy to be there and just be helpful in general. Dr. Okazaki and her team are amazing and really emphasized maintaining a posture atmosphere for our puppy so that he would enjoy vet trips and not dread them. So far this has been a great experience for us (pets and people).
Awesome experience! Very empathic and caring. I have recommended this place to many people. The staff and doctor were amazing to my dog, Einstein.
I am extremely disappointed with the service at this veterinarian clinic, and I want to warn anyone who relies on them for accurate travel or medical guidance. I clearly explained that I would be traveling with my dog to North Carolina for two weeks and then returning home to Hawai‘i. Despite telling them my exact travel plans, the clinic failed to prepare me for the return requirements and did not offer any help or guidance afterward. Because of their inadequate and incompetent service, my dog is now quarantined for a minimum of 31 days—something that could have been completely prevented if they had provided the correct information. Their mistake has cost me $1,594, and they have shown no apology or accountability for the situation. To make it even worse, my family now has restricted visitation days and times just to see our own dog. A simple explanation—such as Hawai‘i’s requirement for a microchip and two rabies vaccinations for re-entry—would have prevented all of this, yet they failed to mention it. If they are this negligent and heartless about their own mistakes, I can only urge others to use extreme caution trusting them with anything. Their lack of attention, poor communication, and refusal to take responsibility shows a complete disregard for both animals and the people who depend on them. My experience has been stressful, expensive, and entirely avoidable.
After rescuing a badly neglected dog, PetVet came recommended to me by another Vet and they were able to accommodate my needs the next day! Dr. Michael King is WONDERFUL - so professional, knowledgeable and warm. He put me at ease immediately and I was confident my newly-found charge was getting the best treatment available. Great staff, great location - all good!! Thank you Dr. King and Team!
Compared to my previous vet, I really appreciated the care everyone took to make sure my pet was seen, especially in a timely manner. I think what helped is a fairly staffed team. Everything is also very easy to book or order from their online services they provide.