De Leon Funeral Home

Please don't have this place take care of final arrangements for you. I went there to say goodbye to one of my dear friends. He looked good but it did not look like him. When the service was about to end, the older gentleman (I wish I had another word for him) cut right through the line of the family saying goodbye and started to move the items that were in the casket in order to close it. I had to tell him 3x that we didn't get a chance to say goodbye. He finally left and proceeded to put away all the flowers that were around the room and was distracting us. Mind you, the room is probably about 20'x20' so he was in the way of everyone. He couldn't wait to get out of there. This is no way to honor someone's life. If you love your family member, do not use this funeral home. Rest In Peace Bill, we love you.

The staff at De Leon Funeral Home treated my father’s funeral selection like a used car sale. Money was clearly the motive. They were very unprofessional, lacked any empathy for my family and frankly, were very disrespectful towards my family and ever more so towards my father. They made promises they could not keep. They assured us certain services and did not deliver on them. Although this is very hard to talk about and I’m not sure I will ever forget this experience, I think it is important to express how my interactions with De Leon were from beginning to end because it is very clear that they take advantage of people’s vulnerability. Not only did they mistreat my family in the worst possible time, the way the treated my father was absolutely horrendous. Preparation of my father was terrible, there was fluid leaking from his ears. Prior to the wake arrangements were made with De Leon to have a catholic priest attend the wake to say a prayer in my father’s honor. De Leon agreed to find a priest for us. Knowing that my family is catholic, De Leon used a non-catholic church as the venue for the wake. Knowing that the venue was a non-catholic venue, they failed to make any appropriate adjustments when the priest wasn’t able to attend because of the religious differences. Not only was the priest not able to attend, the staff failed to communicate this to us in a reasonable timeframe. In fact, they waited until almost half way through the wake to notify us that the priest would not be coming. Throughout the entire wake, the staff sat in the corner of the church watching over the crowd with disturbed looks on their faces as if they could not wait for the wake to be over. One staff member went as far as shutting off lights on us before our schedule time was over and tried walking us all out! This experience has been nothing less than traumatizing and as much as Jennifer and Lily tried to fix things, lost family members are something that cannot be replaced.

My uncle’s last wish was to be surrounded by friends and family who loved and cared for him. De Leon assured my family that their services would be what we had hoped for and more; we were sadly mistaken. To start, their staff lacked any professional standards and manners, especially towards my family. We were told that they would provide a priest for us to say a prayer for my uncle and bless the family...half way through the wake we were told the priest decided not to come. Instead of finding a replacement, the staff simply shrugged it off and left us to figure it out on our own. The list of atrocities is too great to list but I can and will say that I would think twice, even three times, before rendering the services of De Leon Funeral Home. They will only add to the stress, grief, and heartache.

I was so pleased to work with this group remotely, all the way from Indiana. Jennifer, Lillian, and the gentlemen at the service were so kind and were able to accommodate us with such short notice. I and my family are grateful for to the caring of the staff and intimacy of the setting. My auntie had a beautiful slight smile, and we could feel warmth from that. Thank you.

Last week I attended the wake of a very close friend of mine. Even with the family suffering from a great loss, the staff still found a way to be completely unprofessional, act with a lack of empathy for the grieving family, and were more concerned with ending the wake early and rushing everyone home. Its already hard enough when you lose a loved one, but to have to go through what my friends family had to go dealing with De Leon Funeral Home is a disgrace. .