A Basic Cremation

A Basic Cremation was a respectful, professional, and compassionate company to deal with. They took care of arrangements for our loved one when we were out of state. They took care of all the details and communicated with us every step of the way. We were very impressed with the services provided by A Basic, at a very reasonable price. We would recommend them to anyone!

From beginning to even after the cremation, A Basic Cremation offered heartfelt, professional support throughout. On top of all that, I found the costs of services very reasonable. Lastly, they follow up in the months after were very welcoming too. Thank you.

I was quite shocked to see my mom arrive by the postman in a USPS box. I lost my dad last year and the funeral home did not burden me about payment until after his cremation, they gave me the death certificates so I could file for his insurance to pay for their services. I understand the need for consumers to pay for services up front but they point blank told me cremation of my mommy would not happen until the full payment was received. If I had to depend on her burial policy, I would have had to take a loan just to cremate her, what's the point of having it. Lastly, I’ve never heard of a funeral home refusing to use a personal urn. They said they would only use urns purchased through their website. Not only are the urns significantly overpriced but they don’t have an appealing selection. I live out of state so my complaints should not be considered for in person services because they may differ. The staff was sympathetic and warm but that was overshadowed by the financial component. I’ve included the photo of the boxes my mother arrived in and the beautiful urn I purchased for less than $150. I would not recommend them to anyone that has a preferred urn or someone out of state trying coordinate for their loved one, but again I would not deter someone from within the city to at least check them out for their selves.

It's never easy to have to make end of life plans, much less at the last minute. My father died much more quickly than expected, and A Basic Cremation (along with several others) was recommended by a social worker. After calling all the options, I came back to A Basic Cremation because the staff was incredibly kind, very informative, extremely easy to work with, and fit my budget with the understanding that we would be releasing my Dad's ashes at a private location. They explained the process well, and the transfer from the hospice facility to them went smoothly. When I picked up the ashes, they were so incredibly gentle and thoughtful. The whole experience was wrapped in respect and kindness, and I am deeply grateful for their thoughtfulness as I navigated a very challenging part of life.

The entire process, beginning to end was handled in an extremely sensitive and professional manner. Thanks so much to all of you who helped me and my family at this sensitive time.