Alaska Cremation Center

Fist of all, after reading the negative reviews here. I looked at the website and saw what services were offered. Seems as if many of you who are complaining are the ones who chose DIRECT CREMATION. Folks let me explain something to you all. DIRECT CREMATION is JUST THAT! There is no viewing or any kind of preparation of the body. The funeral home has every right to charge for services that you select! IF you wanted some kind of viewing no matter how small or for however much time. That was a service you selected and therefore can be charged a fee for. No matter the circumstances surrounding your loved ones death. Secondly, many of you are complaining about how all they want is money. Well folks, I hate to break it to you. THIS IS A BUSINESS NOT A MINISTRY OR CHARITY! When you call on a funeral home, you are obligated to pay for the services that you select. The funeral home has every right to deny your selection if you do not pay for them based on the contractual agreement that you and the funeral home come into. My suggestion to you is, before settling on one funeral home, call around and get prices for them services that you want and ask about payment options. But don’t get made when they tell you that for a direct cremation there is absolutely no viewing of any kind and or that you will have to pay for everything up front before services are rendered.

My good friend lost her husband recently and chose this organization for his cremation. I have been extremely unhappy with what she has shared with me and would never choose them for a future need. What has bothered me the most is she was told it "isn't their policy" to allow family to view the deceased prior to the cremation, but it could be arranged for an additional fee. They told her she could go to a local church to pray or sit in her car in the parking lot during the process. This of course would require them to call her before they began, which they agreed to. The day she thought he was to be cremated came and went, so she called the following morning only to learn that his cremation had been completed and his remains were ready to be picked up. They essentially denied her the closure she needed. I feel that they have been terribly unprofessional and this care is not what I would expect from a funeral home. I could not, in good conscious, recommend this company for your final arrangement needs.

Thanks for your service. It's not a good time when you have to cremate your loved ones.

They're ok.